Introduction to Management is a real must for those entering management or a supervisory role, or for those who are considering it. The course content includes workbook, hands-on work looking at the role of the manager, types of management and related skills, communication skills, encouraging and motivating people, setting goals, managing performance, time management, handling budgets, managing people and projects and getting the skills you need to help you develop as a manager even if you are new to this area. An enjoyable atmosphere and time well spent. Provides a toolkit of management advice. Skills4U certificate awarded. BOOK NOW, CALL 01992 613780
OR EMAIL Andy.Douglas@Skills4U.net
Who is this course for?
Anyone who is starting out as a manager, supervisor, or is thinking about moving in this direction.
Course benefits
Become a confident manager; understand the role and expectations of management, line management and supervision. Learn the difference between being a manger and a leader. Gain skills in key aspects of management including good communication. Learn to encourage team work, good performance and deal quickly and effectively with under-performance.
Course outline
9:30 – 9:45
Arrival / Coffee
9:45 - 11:00
Welcome and introductions
What is management?
Different types and definitions
Key ingredients of management
11:00 - 11:15
Break
11:15 - 12:30
Building confidence as a manager
Communication skills
Assertiveness and confidence
Body language
12:30 - 1:30
Lunch
1:30 - 3:00
What is expected of you
Maslow's Hierarchy of Needs
Different management approaches
3:00 – 3:15
Break
3:15 - 4:00
What will you need to deal with?
More focus on managing people
Balancing work and life
Case studies
Consolidating the learning
Reflections
Useful books, links and contacts
In-house training also available... call for details 01992 613780
