Assertiveness & Confidence is for the person who wants to build assertiveness and confidence at work, home or elsewhere and to open up communication in difficult situations. Understand what assertiveness and confidence are all about and how being assertive can impact our lives. Learn how to be assertive in meetings, feel confident and use assertiveness to improve time management and how to say NO. Also, learn to use positive body language, manage aggression and deal with non-assertive behaviour. Understand the different levels of assertiveness and self perception / esteem. Skills4U certificate awarded
Anyone who needs to build confidence and assertiveness skills. This course will help you to develop the skills you need to survive work and life.
Course Benefits
This course takes an holistic approach, looking at where confidence comes from, how to get it and how this can transform your life. It also looks at aspects of assertiveness and how techniques for building assertiveness can be applied to work and home situations. Know how to behave and communicate in an assertive manner. Create new positive views about yourself, understand body language and avoid non-assertive behaviour and actions.
Course outline
Arrival / Coffee
Welcome & Introductions
Techniques to Take Away
Imagine, Knowledge, Practice, Beliefs
What is Confidence?
'TFB' Triangle, Transforming Fear
Self Esteem, Thinker - Prover
Perception Cycle
Extending Comfort Zones
Break
What is Assertive Behaviour?
Internal Dialoguing
Assertive Scales
Mental Rehearsing
How can I be more Assertive?
Lunch
Assertive Communication
Body language
‘I' Language
The Assertive 'NO'
Break
Mirror Notes, Positive Re-enforcement
My Personal Development Plan
Twelve Steps to Confidence
Confidence in Teams (Johari Window)
Where do I go from here?
In-house training also available... call for details 01992 613780
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